Privacy Policy
Last Updated: 18 March 2025
3DMorphic Pty Ltd ("3DMorphic", "we", "us", or "our") is committed to protecting your privacy and ensuring that your personal information is handled securely and in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (https://3dmorphic.com/) and engage with our services.
1. What Personal Information We Collect
We may collect the following types of personal information:
- Identity Information: Name, job title, company name.
- Contact Information: Email address, phone number, mailing address.
- Technical Information: IP address, browser type, device information, and website usage data.
- Enquiry Information: Details of your communication with us, including messages sent via our website.
- Marketing Preferences: Your subscription status to our newsletters or marketing communications.
2. How We Collect Personal Information
We may collect personal information in the following ways:
- Directly from you when you fill out forms on our website, contact us, or sign up for newsletters.
- Automatically when you visit our website through cookies and analytics tools.
- From third-party service providers, business partners, or publicly available sources where legally permitted.
3. How We Use Your Personal Information
We use your personal information for the following purposes:
- To provide and improve our services, including custom 3D-printed implant solutions.
- To respond to inquiries, process requests, and provide customer support.
- To send marketing communications, newsletters, and updates (you can opt-out anytime).
- To analyze website traffic and enhance user experience.
- To comply with legal obligations and protect our business interests.
4. Disclosure of Personal Information
We may share your personal information with:
- Third-Party Service Providers: IT services, payment processors, marketing platforms.
- Business Partners and Affiliates: Where necessary to provide our services.
- Legal Authorities: When required by law or to protect our legal rights.
We will not sell, rent, or trade your personal information to third parties.
5. Data Security and Retention
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use secure servers, encryption, and other security measures. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights and Choices
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Opt-Out: Unsubscribe from marketing communications.
- Deletion: Request the deletion of your personal information (subject to legal obligations).
To exercise your rights, please contact us using the details below.
7. Cookies and Tracking Technologies
Our website uses cookies and analytics tools to improve functionality and user experience. You can control cookie settings via your browser. By continuing to use our website, you consent to our use of cookies.
8. International Data Transfers
While we primarily store data in Australia, we may use cloud-based services that store data overseas. We take reasonable steps to ensure that any overseas data transfers comply with Australian privacy laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
3DMorphic Pty Ltd
1/38 Raymond Ave Matraville NSW 2036 Australia
Email: info@3dmorphic.com
Website: https://3dmorphic.com/